Logging a support case is easy. You can do it a couple of different ways.
Logging a support case is easy. You can do it a couple of different ways.
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From inside your fileroom, click the Need Help button on the left navigation.
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From our website, click on the Contact Support link in the footer navigation.
Both links above will take you to the fileroom support page where you can access all our help tools which include:
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Access to our knowledge centre, where you can find fast answers on all things fileroom.
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Live-chat with one of our team to get direct assistance during business hours.
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Lodging a support request which is a great time saving option if you prefer us to get back to you.
Knowledge Tip
You reach the support page quickly by clicking the Need help? button located on the left navigation bar from inside your fileroom. You can also click on the live-chat icon on the bottom right of your screen at any time to initiate a chat session with our team.