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      2. Support,security & updates

      Resolving Issues with an Order

      Your satisfaction with our services is important to us. If you are not happy or have an issue with your order, please follow the steps below.

      Your satisfaction with our services is important to us. If you are not happy or have an issue with your order, please either: 
       
      1. Complete the Support Request Form 
      1. Contact us via the Chat icon on your screen. 
      1. Call 1300 345 376 
       
      Please quote your order reference number ready so our team can provide you with quick assistance.
      Knowledge Tip
      Fileroom has a Satisfaction Guarantee.  We want you to be happy so live-chat with a team member for assistance.