In some instances, once you have connected your Google Drive you may see a blank white screen while you are trying to edit a file.
In some instances, once you have connected your Google Drive you may see a blank white screen while you are trying to edit a file.
If you see a white screen, please try the following steps:
- Go to drive.google.com and make sure you are signed in with the same account you connected to fileroom.
- Once you have verified that you are signed in, can see your files and still have the white screen issue, make sure your browser is set to allow third-party cookies and site data.
Knowledge Tip
Make sure your browser is set to allow third-party cookies and site data.