FAQs
      Back to home
      1. Knowledge Center
      2. FAQs

      What to do if a user has not received their invitation by email?

      Question
      What to do if a user has not received their invitation by email?
      Answer

      If a user hasn't received their invitation to your fileroom by email, please follow the steps below.

      1. Check the user’s email address is correct.

      2. Ask the user to check their spam folder.

      3. Resend invitation email to user.

      4. If the above options fail, please contact fileroom support.